card processing terms and conditions

1. Detailed description of goods and/or services

BrandMed (Pty) Ltd. is a business in the Digital Health industry that Provides Digital Health and Telemedicine Services to Patients.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email.

3. Export restriction

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by BrandMed (Pty) Ltd. is subject to availability. In cases of unavailability BrandMed (Pty) Ltd. will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.

5. Customer Privacy policy

BrandMed (Pty) Ltd.shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal

information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard Cards or by bank transfer into the BrandMed (Pty) Ltd. bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for BrandMed (Pty) Ltd. via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by BrandMed (Pty) Ltd. separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

10. Responsibility

BrandMed (Pty) Ltd. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,

customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under

this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 22 1st Avenue Houghton Estate Johannesburg 2198 .

12. Variation

BrandMed (Pty) Ltd. may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by BrandMed (Pty) Ltd. ( private company) based in South Africa trading as

Brandmed and with registration number 2014/133701/07 and Ahmed Riaz Motara

(Director).

14. BrandMed (Pty) Ltd. contact details

Company Physical Address:

22 1st Avenue Houghton Estate Johannesburg 2198

Email: support@brandmedgroup.com Telephone: 0116842285/6

Nuno Vaz Dos Ramos

  • Chief Technology Officer at BrandMed
  • Oversees the development of a comprehensive risk and disease management platform for patients with Hypertension, Diabetes, Asthma and COPD. Awarded 214 Innovation Prize by Microsoft and the Israeli Trade Commission for the design of a hospital readmission programme using  wearable devices