1. Detailed description of goods and/or services
BrandMed (Pty) Ltd. is a business in the Digital Health industry that Provides Digital Health and Telemedicine Services to Patients.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email.
3. Export restriction
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by BrandMed (Pty) Ltd. is subject to availability. In cases of unavailability BrandMed (Pty) Ltd. will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.
BrandMed (Pty) Ltd.shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
6. Payment options accepted
Payment may be made via Visa, MasterCard Cards or by bank transfer into the BrandMed (Pty) Ltd. bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for BrandMed (Pty) Ltd. via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by BrandMed (Pty) Ltd. separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
BrandMed (Pty) Ltd. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 22 1st Avenue Houghton Estate Johannesburg 2198 .
BrandMed (Pty) Ltd. may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by BrandMed (Pty) Ltd. ( private company) based in South Africa trading as
Brandmed and with registration number 2014/133701/07 and Ahmed Riaz Motara
14. BrandMed (Pty) Ltd. contact details
Company Physical Address:
22 1st Avenue Houghton Estate Johannesburg 2198
Email: email@example.com Telephone: 0116842285/6